Last Updated: 8 Oct, 2025
Welcome to Ferrell Electric, Inc. (“Company”, “We”, “Us”, “Our”). By accessing or using our website, services, or products (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our Service.
1. Use of the Service
You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:
- Violate any applicable local, state, national, or international laws.
- Interfere with or disrupt the Service, servers, or networks.
- Attempt to access unauthorized areas of the Service.
- Transmit harmful, fraudulent, or offensive content.
2. Accounts
Some features of the Service may require creating an account. You are responsible for:
- Providing accurate and complete information.
- Maintaining the confidentiality of your account credentials.
- All activity that occurs under your account.
We reserve the right to suspend or terminate accounts for violations of these Terms.
3. SMS Communications and Verbal Opt-In
Customers may opt in to receive SMS text messages from Us, related to services, including billing notifications, appointment reminders, dispatch notifications, and job completion surveys. Verbal consent may be provided either in person at our physical location or over the phone.
When providing verbal consent, customers are informed that:
- Message and data rates may apply.
- Message frequency may vary.
- Customers can text HELP for assistance or more information.
- Customers can text STOP at any time to unsubscribe, after which no further messages will be sent.
- Customer information will not be shared with unrelated third parties.
By providing verbal consent, customers authorize Us to send SMS messages for the purposes described above. Consent may be withdrawn at any time by replying STOP to any message or by contacting the Company directly.
4. Intellectual Property
All content, including text, images, logos, graphics, and software on the Service, is owned or licensed by Ferrell Electric and protected by copyright, trademark, and other laws.
You may not:
- Reproduce, distribute, or modify our content without permission.
- Use our trademarks, logos, or other branding without written consent.
5. Third-Party Links
Our Service may contain links to third-party websites. We do not control or endorse these sites and are not responsible for their content, privacy policies, or practices. Accessing third-party sites is at your own risk.
6. Disclaimers
The Service is provided “as is” and “as available.” We make no warranties, expressed or implied, including but not limited to:
- Accuracy, completeness, or reliability of content.
- Availability, performance, or suitability of the Service.
Your use of the Service is at your own risk.
7. Limitation of Liability
To the maximum extent permitted by law, Ferrell Electric shall not be liable for:
- Any indirect, incidental, special, or consequential damages.
- Loss of data, profits, or business opportunities.
- Any damages arising from your use or inability to use the Service.
8. Indemnification
You agree to defend, indemnify, and hold harmless Ferrell Electric, its affiliates, officers, and employees from any claims, damages, obligations, losses, liabilities, costs, or debt arising from:
- Your use of the Service.
- Your violation of these Terms.
- Your violation of any applicable law or rights of a third party.
9. Termination
We may suspend or terminate your access to the Service at our discretion, with or without notice, for conduct that violates these Terms or is harmful to others.
10. Governing Law
These Terms are governed by the laws of the United States and the state of Georgia. Any disputes arising under these Terms will be resolved in the courts of Georgia.
11. Changes to the Terms
We may update these Terms from time to time. Updated Terms will be posted on this page, and we may notify you via email or a notice on the Service. Continued use of the Service after updates constitutes your acceptance of the new Terms.
12. Contact Us
If you have questions about these Terms, contact us at:
webcontact@ferrellelectricinc.com
